Service agreement

A services agreement should be flexible to allow you to tailor it to your organizational needs and priorities. 

We’ve listened to you, our customers, and responded by reinventing our services offering to ensure that it reflects your priorities and provides the scope and level of attention you need within your budget.

See how partnering with GE Healthcare can help deliver operational efficiency, achieve clinical excellence and elevate the patient experience.

Customer Service agreements

One Service contract and a family of four bolt-on packages from which you’ll be able to tailor depending on your priorities.

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A la carte services

Flexible options to help staff overcome occasional medical service challenges.

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Fleet management

GE as a partner to handle complex fleet challenges while optimizing the return on investment.

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Digital Services

When you are a GE Healthcare Services customer you’ll get automatically access to our digital services suite of applications
and tools to help your organization make the most of your assets.

iCenter: Visible data. Optimized assets

Access real-time data and analytics on status and usage of your equipment through the iCenter web platform.

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UpdateMe mobile app

Get greater insights that help you manage the performance and maintenance of your assets anytime, anywhere.

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GE Cares community

Join a community where you can learn, share, connect with your peers: GECARES.COM Access online video trainings, educational contents, e-learnings, built by experts for experts.

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LiveExpert webinars

Register for the clinical webinars and benefit from the experience of experts helping you improve your technical and clinical practice. Join our Live Experts webinars.

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Probe Care mobile App

Help your teams increase the lifetime of your probes and decrease future service related costs.

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Online Service shop

The right tool for biomedical engineers to help enhance speed, accuracy and convenience in sourcing parts and accessories.

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Why GE Healthcare ?

  • Original 
    Equipment Manufacturer 
  • A network of
    GE Healthcare
  • Certified parts
    & Logistics
  • Professional

Leverage our local service excellence across Europe

  • Field support
    +3000 cross specialty
    Field Engineers

  • Remote Support
    130 Online

  • Customer
    Service Centre

    160 Customers Agents
    in 17 Centres
  • Logistics & Parts
    1 Global Parts Centre
    6 Local Warehouses
    7 Repair Centres
  • Clinical Application

    +100 Application

Leverage our local service excellence across Europe


  • DACH




  • IMI


  • RCIS